Baltimore Patient Testimonials

TESTIMONIALS:

"Dear Dr. Papel:

I just wanted to take this opportunity to commend you and your staff for providing exceptional customer care.  Words cannot express what a wonderful experience I had and continue to have in working with you and everyone in your office

I realize now that the anxiety and trepidation I felt prior to surgery on July 2, 2008 was completely unfounded. The surgery was painless as well as post surgery. Your staff was compassionate and understanding and Dr. Chien was incredible and addressed all of my fears and concerns.

Thanks to you, Dr. Papel, my operation was so successful, that when the bandages were removed I could not help getting overwhelmed and tearful. I will be recommending you and your staff to everyone I know.

I want to especially thank Dr. Chien, Beth Mashburn, Dr. Agrawal, Melanie Rubin, Stephanie Carrion, and anyone else I may have forgotten. Thank you all for taking such good care of me and turning a stressful situation into a positive experience."

Sincerely,

– R. M.

"What can one say about a person who has given you back your life and self-esteem? Ten years ago Dr. Kontis and I met under the most devastating of circumstances. I was diagnosed with skin cancer and underwent MOHS surgery, during which my entire nose was removed. Upon that occasion Dr. Kontis was recommended as the facial plastic surgeon of choice and the doctor that could fix the damage that had been done. What a very lucky day that was for me! The day of surgery began a long and yes, arduous recovery but it also began what I consider a long and lasting friendship with someone who is an expert and leader in her field of facial plastic surgery and who is a wonderful and caring human being. I couldn’t have asked for anyone better for me. Dr. Kontis is a very, very special person who gives and gives and then gives some more. The results of her work have been simply outstanding and I am so very thankful that one moment in time brought us together."

– B. Day, Glen Burnie, Maryland

"I chose Dr. Papel to do my surgery because he came very highly recommended by someone my father knew. I have been very pleased with the rhinoplasty surgery to correct a deviated septum and to slim my nose down a little. It has been years now and I'm still very happy with it. I can't be grateful enough for the beauty Dr. Papel helped fashion for me or for the courage that went with it."

– M. Steven, Washington, DC

"Thanks to Dr. Kontis for doing such an amazing job on my face. I'm extremely happy with the results. I'm so impressed with your entire staff. Everyone treated me to kindly. I think you are truly gifted and I'm thrilled you're my surgeon."

– J.K., Baltimore, Maryland

"Four months after Dr. Papel performed surgery on my face, I want to report to you that I am completely recovered and receiving wonderful compliments on the results. Those who knew I was having the procedure feel I look ten years younger. Others who did not know tell me how youthful I look for being 60 years old. Most importantly is the way I feel, and I can not thank you enough. Women are very critical of themselves and I am no exception. I can now look in the mirror and feel good about aging gracefully.

An unexpected result of this procedure is being more conscience of my complete appearance. Exercise, diet, grooming, and wardrobe have all been addressed.

Your staff was wonderful. They were kind, professional, understanding and informative. Jeannine has me on a regimen which seems to be improving my skin, moreover, enhancing the work you have done. We are in contact by phone.

This baby boomer is more than satisfied with your services and would recommend you with no reservations. My best regards to you and your staff. Your kindness will not be forgotten.

– W.W.M., Cleveland, Ohio

"I really can't thank Dr. Kontis enough! You have given me my youth back, thanks for all your efforts and expertise. You're an incredible physician and an even better person, which is pretty amazing! I'll keep spreading the word about you guys."

– L. Cox, Cockeysville, Maryland

"Dr. Papel is a phenomenally skilled surgeon! And highly personable. In my opinion, he is a leader in his field, confident, competent and experienced in current facial surgery procedures. Dr. Papel performed reconstructive nasal surgery to repair a botched rhinoplasty surgery that disfigured my nose and inhibited my ability to breathe. He performed nasal valve reconstruction with auricular cartilage graft, brow lift, and face lift. The results exceeded my expectations. My nose has been restored to a natural look and I am able to breathe 100% better than before surgery. I am 50 years old and have the rested youthful look of a 20 year old! Dr. Papel and his staff are great. I highly recommend Dr. Papel and his Facial Surgery Center."

– Anonymous, Silver Spring, Maryland